Privacy policy

Information we collect

We collect information you submit directly to us, including your name, phone number, email address, property address, ZIP code, utility company, notes, and any file you choose to upload, such as a utility bill.

We also collect basic website and marketing data such as page path, referrer, and campaign parameters so we can understand which pages and campaigns are generating inquiries.

How we use information

We use your information to review project fit, prepare a savings analysis, contact you about your request, improve our website, and support sales, design, proposal, installation, financing, and customer-service operations.

If you upload a bill or similar document, we use it only for analysis, proposal preparation, internal coordination, and related follow-up.

How we share information

We may share information with service providers and business partners that help us operate the website, store files, send communications, prepare proposals, process financing or service-plan workflows, schedule work, or support installation and customer service.

We may also disclose information when required by law, to protect our rights, to investigate misuse, or in connection with a business transaction such as a merger, acquisition, or asset sale.

We do not sell personal information for cash consideration.

We do not sell or share mobile phone numbers or SMS opt-in consent with third parties for their own marketing. We may share this information with service providers that help us deliver messages and operate the requested service, subject to appropriate restrictions.

Communications

If you submit a form, call us, or otherwise contact us, we may respond by phone or email about your request. SMS messages are sent only when you separately opt in on the website or when a representative records your confirmed consent.

SMS frequency varies and message and data rates may apply. Reply STOP to opt out of SMS or HELP for help. Marketing emails, if any, will include an opt-out method.

We retain evidence of SMS consent, including when and where consent was captured, the phone number provided, and the version of the disclosure shown.

Cookies and analytics

We may use cookies, analytics tools, and similar technologies to remember preferences, understand site performance, measure traffic sources, and improve the experience. Most browsers let you control cookies through browser settings.

Data retention

We keep information for as long as reasonably necessary to respond to your request, operate the business, maintain records, resolve disputes, enforce our agreements, and comply with legal obligations.

Uploaded documents and inquiry records may be retained even if you do not move forward, but we aim to avoid keeping information longer than we reasonably need.

Security

We use administrative, technical, and organizational safeguards that are reasonable for the type of information we collect. No website, storage system, or transmission method is guaranteed to be fully secure, so we cannot promise absolute security.

Children

This website is not directed to children under 13, and we do not knowingly collect personal information from children under 13 through this site. If you believe a child has submitted personal information to us, contact us and we will review the request.

Your choices and requests

Depending on where you live, you may have rights to request access to, correction of, or deletion of certain personal information, subject to exceptions. To make a request, contact us using the details on this site. We may need to verify your identity before acting on a request.

Third-party services and links

Our website and communications may contain links to third-party websites or services. Their privacy practices are controlled by their own terms and notices, not this policy.

Changes to this policy

We may update this policy from time to time. The version posted on this page will control as of its stated effective date.